Help Desk & Support

Each company has and offers something to be proud of. We are proud of our professional service, rendered 24 hours a day, 7 days a week.

To our clients, we offer an individual approach and a responsible partnership. Our service includes technical and software support with continuous monitoring of applications and the help desk. We will gladly provide support during emergencies.

We have an elaborate internal system of secured supervision and systems management using our standalone operations center. Our care for your system does not depend on individual workers but on a responsible team approach. The foundations of our organization are the CMMI-SVC and ISO/IEC 20000 Standards.

Our support includes:

• 24 Hours a Day – 7 Day a Week operation
• active application monitoring
• permanent communication in both directions for reporting failures and problems
• status diagnostics and immediate solutions
• consultation and help during emergencies